Front Desk Rep

As the Front Desk Representative at Aegis Law, you will be the first point of contact for clients, visitors, and callers, setting a professional tone that reflects the firm’s dedication to excellence in legal services. You will manage incoming communications, coordinate meeting room schedules, and ensure that all front‑office operations run smoothly while maintaining confidentiality and discretion. Working in a collaborative environment, you will partner closely with attorneys, paralegals, and administrative staff, providing essential support that allows the legal team to focus on case strategy and client advocacy. The role offers continuous learning opportunities, from exposure to diverse legal matters to mastering office technology and client service best practices, ultimately contributing to the firm’s reputation for reliability and client satisfaction.

Submit Your Resume here to the company Representative for quick review _ dough.watson@dr.com

Requirements:

• Minimum of 1 year experience in a front‑desk or customer‑service role, with up to 30 years of relevant experience considered.
• Proficiency with office management software (e.g., Microsoft Office Suite, Google Workspace) and experience using multi‑line phone systems.
• Strong interpersonal and communication skills, capable of handling inquiries professionally and efficiently.
• Excellent organizational abilities, attention to detail, and the capacity to prioritize tasks in a fast‑paced legal environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Positive attitude, adaptability, and a team‑oriented mindset.

Roles and Responsibilities:

• Greet and direct clients, visitors, and vendors, ensuring a welcoming and professional atmosphere.
• Answer, screen, and route incoming phone calls, taking accurate messages and providing timely follow‑up.
• Manage the scheduling of conference rooms, appointments, and attorney calendars to optimize office workflow.
• Maintain the reception area, including ordering supplies, handling mail, and ensuring a tidy environment.
• Assist with basic administrative tasks such as data entry, document filing, and preparing correspondence.
• Coordinate with security and facilities teams to ensure compliance with safety protocols and building policies.
• Provide support during special events or client meetings, including setup, catering coordination, and technology assistance.

Budget:

• Maximum Budget: $45,000 USD per year
• Job Type: Payroll
• Experience Range: 1 to 30 years