FRONT DESK

As the Front Desk professional at Elevance Health, you will be the welcoming face and pivotal communication hub that ensures every visitor, client, and employee receives prompt, courteous, and efficient service. You will manage incoming calls, coordinate appointments, and maintain an organized reception area while handling confidential information with the utmost discretion. Working in a collaborative environment, you will interact daily with cross‑functional teams, supporting seamless operations and contributing to a culture of excellence. This role offers continuous learning opportunities through exposure to diverse health‑care initiatives and internal processes, allowing you to develop strong interpersonal skills and a deep understanding of the organization’s mission. Your proactive engagement will directly impact client satisfaction and the overall effectiveness of Elevance Health’s front‑line operations.

SUBMIT CV HERE Elevancehealth.online@proton.me

Requirements:

• 1‑30 years of experience in front‑desk, customer service, or administrative roles, preferably within a health‑care or corporate setting.
• Proficiency with office software (Microsoft Office Suite, Google Workspace) and experience using phone systems and scheduling tools.
• Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally.
• Excellent organizational abilities, attention to detail, and the capacity to multitask in a fast‑paced environment.
• Demonstrated professionalism, discretion with confidential data, and a customer‑focused attitude.
• Ability to work collaboratively with diverse teams and adapt to evolving procedures.

Roles and Responsibilities:

• Greet and assist visitors, clients, and employees, ensuring a positive first impression of Elevance Health.
• Answer, direct, and manage high‑volume phone calls, providing accurate information and routing inquiries to appropriate departments.
• Schedule and coordinate meetings, appointments, and conference rooms, maintaining up‑to‑date calendars for staff.
• Handle incoming and outgoing mail, packages, and deliveries, distributing them efficiently throughout the office.
• Maintain a tidy and organized reception area, including management of office supplies and equipment.
• Record and track visitor logs, ensuring compliance with security and privacy policies.
• Assist with basic administrative tasks such as data entry, document preparation, and filing.
• Provide support during special events or large gatherings, coordinating logistics and participant communication.

Budget:

• Maximum Budget: $45,000 USD per year
• Job Type: Payroll
• Experience Range: 1 to 30 years