ServiceNow Technical Architect - IRM

Responsibilities:

• Work with business stakeholder (Risk, Compliance, Audit, Security, IT) to understand goals and project requirements.
• Define the IRM data model (risks, controls, issues, assessments, indicators) and Design relationships between IRM and other modules (ITSM, SecOps, HRSD, etc.)
• Platform and process architecture.
• Integration design.
• Define access roles, data security, and segregation of duties.
• Provide guidance to developers and configuration teams. Validate that customizations follow best practices.
• Create/oversee creation of workflows for risk assessments, policy attestations, and issue management.
• Define strategy for migrating risks, controls, and historical compliance data.
• Enable real-time risk reporting and regulatory submission readiness.
• Support development of training materials for risk/compliance teams.
• Work with Business Analysts on technical stories, ensure timely delivery during Sprint cycles.

Candidates with the following Certification & Credentials will be preferred:

• ServiceNow CSA
• ServiceNow CIS – IRM
• TOGAF or equivalent architecture framework

Qualifications:

• 10+ years of experience in Solution consulting/advisory & Architecture and at least 5+ years of ServiceNow Product experience.
• Extensive experience with ServiceNow platform, specializing in ServiceNow Integrated Risk Management (IRM) module - at least two design, architect and implementation of IRM solutions including Risk Management, Policy & Compliance Management, TPRM, Audit Management, etc.
• Strong background in solution architecture and technical design, with a focus on Risk Management including Customize risk assessment methodologies, risk scoring models, and compliance controls based on regulatory requirements.
• Experience in guiding stakeholders on risk response strategies (mitigate, accept, transfer, avoid) and automation of risk workflows.
• Strong understanding of Governance, Risk and compliance domain knowledge and business processes and the ability to translate these into technical solutions. Strong understanding of BFSI regulatory and compliance requirements.
• Prior experience of working on any one of the Risk management platforms ex: Logic Manager, IBM OpenPages GRC, MetricStream.
• Ability to connect seamlessly with functional and technical customer SME’s.
• Balanced knowledge of technology and domain.