Front Desk Rep

As a Front Desk Representative at Elevance Health, you will serve as the welcoming face of the organization, ensuring every visitor, client, and employee receives prompt, courteous, and professional assistance. Your daily responsibilities will include managing a high‑volume multi‑line phone system, coordinating meeting room schedules, handling incoming and outgoing correspondence, and maintaining a tidy, organized reception area. You will collaborate closely with administrative teams, HR, and various department heads to streamline communication and support seamless operations. This role offers a dynamic environment where you can develop strong interpersonal skills, learn advanced office technologies, and contribute directly to the positive first impression that Elevance Health projects to the community and its stakeholders.

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Requirements:

• 1–30 years of experience in front‑desk, reception, or customer‑service roles.
• Proficiency with multi‑line telephone systems and office management software (e.g., Microsoft Office, Google Workspace).
• Excellent verbal and written communication skills with a professional demeanor.
• Strong organizational abilities and attention to detail for handling appointments and documentation.
• Ability to multitask in a fast‑paced environment while maintaining a friendly attitude.
• High school diploma or equivalent; additional certifications in office administration are a plus.

Roles and Responsibilities:

• Greet and direct visitors, clients, and employees, providing a positive first impression.
• Answer, screen, and route a high volume of incoming calls efficiently.
• Manage conference room bookings, ensuring resources are prepared for meetings.
• Maintain the reception area, including ordering supplies and handling mail distribution.
• Assist with onboarding tasks such as badge issuance and visitor registration.
• Coordinate with internal departments to relay messages, schedule appointments, and resolve inquiries.
• Document and track daily activities in the front‑desk log for reporting and audit purposes.

Budget:

• Job Type: payroll
• Experience Range: 1 to 30 years
• Maximum Budget: $55,000 USD per year