LiveFull-timeApply by 1 Nov 2026
Customer Support
Mumbai, MH, India
- Experience
- 0–5 years
- Employment
- Full-time
- Work mode
- Onsite
- Salary
- ₹2.4 L–4.2 L / year
- Deadline
- Apply by 1 Nov 2026
- Posted
- 2025-07-25
Required skills
| Skill | Experience | Level |
|---|---|---|
| Customer Support | 1+ years | Not specified |
| Phone Support | 1+ years | Not specified |
| Customer Service | 1+ years | Not specified |
| Email Support | 1+ years | Not specified |
| Inbound calling | 1+ years | Not specified |
About the role
Description
We are looking for a dedicated Customer Support representative to join our team in India. The ideal candidate will be responsible for providing top-notch support to our customers, ensuring their inquiries and issues are resolved in a timely and professional manner. This role requires a customer-centric approach and the ability to work collaboratively with the team.
Responsibilities
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Assist customers with product inquiries, troubleshooting, and issue resolution.
- Document customer interactions and feedback in the CRM system.
- Collaborate with cross-functional teams to improve customer experience and resolve complex issues.
- Maintain a positive attitude and approach towards customers and team members.
Skills and Qualifications
- Excellent verbal and written communication skills in English and Hindi.
- Strong problem-solving skills and ability to think critically.
- Proficiency in using customer support software and CRM tools.
- Basic knowledge of product features and services offered.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.