LiveRemoteContractApply by 1 Nov 2026
Customer Success Program Manager
Remote
- Experience
- 10–15 years
- Employment
- Contract
- Work mode
- Remote
- Salary
- Not disclosed
- Deadline
- Apply by 1 Nov 2026
- Posted
- 2025-07-24
Required skills
| Skill | Experience | Level |
|---|---|---|
| Program Management | 4+ years | Not specified |
| Customer Support | 3+ years | Not specified |
| Jira | 2+ years | Not specified |
| Atlassian Confluence | 2+ years | Not specified |
| Workshops | 2+ years | Not specified |
| Event Management | 2+ years | Not specified |
| SAAS | 2+ years | Not specified |
| PMP | 1+ years | Not specified |
| Scrum Framework | 1+ years | Not specified |
About the role
Customer Success Program Manager needed for SaaS client. Role will help Client's customers build User Communities within their organization. 1) Onboarding, 2) Forum Engagement, 3) Workshop Leadership.
Must Haves:
4-yr Degree (preferably technical) CS, IT, MIS, etc.
Certifications: Customer Success, PMP, Scrum
4-5 yrs of Program/Product/Project Management
3+ yrs of Customer Success/Engagement/Delivery
2+ yrs of Jira/Confluence
2+ yrs of Workshop Development and Events Mgt
2+ yrs of work within a SaaS company
100 percent Remote, EST Time Zone candidates preferred