LiveFull-timeApply by 1 Nov 2026
Application support Engineer -Male
Kurla, Mumbai, India
- Experience
- 1–3 years
- Employment
- Full-time
- Work mode
- Onsite
- Salary
- ₹1.6 L–2.5 L / year
- Deadline
- Apply by 1 Nov 2026
- Posted
- 2025-03-24
Required skills
| Skill | Experience | Level |
|---|---|---|
| Customer Support | 3+ years | 0 |
| Analytics and Troubleshooting | 1+ years | 0 |
| Mssql | 1+ years | 0 |
| Software Debugging | 1+ years | 0 |
| Basecamp | 1+ years | 0 |
| Technical Support | 1+ years | 0 |
About the role
Requirement:
- Minimum 1 to 3 years of experience in application support or a related field.
- Strong analytical and problem-solving skills.
Role and responsibility:
- Provide first and second-level support to users experiencing application issues.
- Troubleshoot and resolve software problems, escalating complex issues to the development team when necessary.
- Document and track all support requests using a ticketing system.
- Communicate effectively with users to understand their needs and provide timely updates on issue resolution.
- Contribute to the development and maintenance of knowledge base articles and other support documentation.