Technical Writer

Job Description:

We are seeking a detail-oriented and highly organized Technical Writer to join our Public Cloud Product Management Office. In this role, you will be responsible for creating clear, concise, and comprehensive documentation that supports our Public Cloud AWS and GCP infrastructure engineering and operations teams. Deliverables include technical requirements templates, workflow documentation, operational efficiency guidelines, and process improvement materials. You will collaborate closely with engineers, product managers, and other stakeholders to ensure documentation is accurate, accessible, and aligned with organizational standards.

Key Responsibilities:

• Develop and maintain technical documentation such as requirements templates, workflows, and process manuals.
• Collaborate with subject matter experts to capture technical information and translate it into user-friendly content.
• Document operational processes and identify opportunities to enhance clarity and efficiency.
• Standardize documentation practices across the Public Cloud Product organization.
• Continuously improve documentation based on stakeholder feedback and evolving platform capabilities

Key Responsibilities:

• Develop and maintain technical documentation such as requirements templates, workflows, and process manuals.
• Collaborate with subject matter experts to capture technical information and translate it into user-friendly content.
• Document operational processes and identify opportunities to enhance clarity and efficiency.
• Standardize documentation practices across the Public Cloud Product organization.
• Continuously improve documentation based on stakeholder feedback and evolving platform capabilities

Tools:

• Atlassian Confluence (3-5 years)
• Knowledge of Cloud Technologies