System Administrator - Apple and Endpoint Management

ob Description: System Administrator – Apple & Endpoint Management

Key Responsibilities

Manage and maintain MacBook inventory using JAMF Pro

Create, deploy, and manage JAMF policies, configuration profiles, scripts, and extension attributes

Provide desktop and endpoint support for macOS users

Handle employee onboarding and offboarding:

User account creation and access provisioning

Access revocation and device deprovisioning

Enforce and manage security controls on endpoints

Monitor endpoint security using tools like:

SentinelOne

Qualys

Assist with audit preparation, including:

Configuration screenshots

Access logs

Security and compliance evidence

Troubleshoot macOS issues related to:

User accounts

FileVault

MDM profiles

Software installations

Hardware issues

Collaborate with IT and Security teams to improve endpoint security and automation.

Required Skills & Qualifications

5–8 years of experience as a System Administrator / IT Support / Endpoint Administrator

Strong hands-on experience with JAMF Pro

Strong understanding of macOS administration

Experience with MDM-based device management

Knowledge of endpoint security tools (SentinelOne, Qualys, or similar)

Good scripting knowledge (Bash preferred).

Good documentation and communication skills

Good to Have

Experience in Information Security–aligned IT operations

Familiarity with audit and compliance processes

Experience managing Apple Silicon Macs

Interest in automation and scripting within JAMF