Social Media Manager

We are looking for a talented Social Media Manager to join our team. You will manage our client portfolio to help our clients improve their brand presence and accomplish their marketing goals.

As a Social Media Manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools work to add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:

● Act as the point of contact for clients for digital management matters

● Build strong, long-term client relationships and maintain frequent contact

● Set digital strategies for your assigned customers, considering their specific requirements

● Suggest, design and implement digital projects to increase customer ROI

● Address client queries effectively and in a timely manner

● Present social media strategies to clients

● Report on web performance metrics

● Analyse digital campaigns success

● Stay up-to-date with digital technology trends

● Managing and following the Social Media Calendar

● Posting on Social Media Platforms

Requirements:

● Proven work experience as a Digital account manager

● Hands on experience with SEO/SEM and CRM software

● Experience implementing and optimising Google Adwords campaigns

● In-depth understanding of online marketing tools and social media platforms

● Experience with customer service and account management

● Excellent verbal and written communication skills

● Strong analytical skills

● A degree in Marketing or relevant field