Senior Fleet Operations Coordinator (High Accountability)

Company Description

Acutis Diagnostics is a laboratory medicine company specializing in clinical toxicology and advanced molecular diagnostics. Our operations depend heavily on precision, speed, and reliability — especially in sample transportation, where there is zero margin for error.

Role Overview

This is a high-responsibility, fast-paced remote role for a Senior Fleet Administrator. This position is critical to ensuring that all sample pickups and deliveries are executed without delays, lapses, or protocol deviations.

This is not a passive coordination role- it requires continuous monitoring, proactive decision-making, and strong ownership of fleet operations. The individual in this role must be comfortable working under pressure, handling real-time issues, and maintaining operational standards at all times.

Key Responsibilities

• End-to-End Fleet Ownership:
• Take full responsibility for daily fleet operations, ensuring zero missed pickups and strict adherence to timelines and protocols.
• Continuous Monitoring:
• Actively monitor driver routes, statuses, and performance in real-time. No lapses in tracking or follow-ups are acceptable.
• Proactive Issue Resolution:
• Identify and resolve issues before they escalate — including delays, driver unavailability, routing inefficiencies, or compliance gaps.
• High-Pressure Coordination:
• Manage multiple drivers and routes simultaneously while maintaining accuracy and composure in a time-sensitive environment.
• Strict Protocol Enforcement:
• Ensure all drivers follow operational SOPs without exception. Address deviations immediately and take corrective actions.
• Real-Time Communication:
• Maintain constant communication with drivers, internal teams, and stakeholders to ensure alignment and clarity at all times.
• Route Optimization & Efficiency:
• Continuously improve route performance while balancing cost, time, and service quality.
• Accountability & Reporting:
• Maintain accurate logs, track performance metrics, and provide clear updates on operations, exceptions, and resolutions.
• Driver Management & Training:
• Guide, monitor, and hold drivers accountable for performance, professionalism, and compliance.

Candidate Expectations

We are specifically looking for candidates who demonstrate:

• High Reliability & Ownership:
• Consistently dependable with a strong sense of responsibility — someone who treats operations as their own.
• Ability to Work Under Pressure:
• Comfortable handling urgent situations, tight deadlines, and unexpected challenges without compromising quality.
• Strong Attention to Detail:
• Ability to monitor multiple moving parts while maintaining accuracy and control.
• Proactive & Solution-Oriented Mindset:
• Does not wait for issues to escalate — takes initiative to prevent and resolve problems.
• Consistency & Discipline:
• Maintains performance standards every day without lapses.
• Clear & Assertive Communication:
• Able to give instructions, manage drivers, and escalate issues effectively.
• Adaptability:
• Willing to adjust quickly to operational changes and evolving requirements.

Basic Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (preferred)
• Minimum 3+ years of experience in logistics / fleet / dispatch operations
• Experience with fleet management or route optimization tools
• Strong proficiency in Microsoft Office Suite
• Knowledge of transportation compliance and safety standards
• Willingness to be available beyond standard hours when required

Important Note

This role demands continuous focus, accountability, and resilience. It is best suited for individuals who thrive in high-pressure operational environments and can maintain consistent performance without supervision.