QA Lead

Role Overview

We are seeking an experienced QA Lead with strong expertise in manual testing, test strategy, and team leadership. Experience in the travel domain (airline, hotel bookings, travel platforms, GDS, OTA, etc.) is mandatory. The ideal candidate will lead the QA team, ensure quality delivery, and define robust testing processes.

Key Responsibilities

• Lead and mentor the QA team, ensuring high-quality deliverables.
• Define, implement, and maintain test strategies, plans, and processes for multiple projects.
• Conduct manual testing across web, mobile, and backend systems.
• Collaborate closely with product, development, and business teams to understand requirements.
• Ensure thorough test coverage: functional, regression, integration, system, and UAT.
• Identify defects, track them to closure, and ensure timely delivery.
• Drive QA documentation: test cases, test scenarios, traceability matrices, test reports.
• Improve QA best practices and optimize workflows for efficiency.
• Coordinate with stakeholders for release planning and production validation.

Required Skills & Experience

• 4–8 years of experience in Software Testing, with at least 2+ years in a lead role.
• Mandatory travel domain experience (airlines, GDS, hotel booking engines, travel portals, etc.).
• Strong hands-on skills in manual testing.
• Proven experience in creating test strategies, planning test cycles, and leading QA teams.
• Good understanding of SDLC, STLC, defect management, and QA methodologies.
• Experience with tools like JIRA, TestRail, Zephyr, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and team coordination abilities.

Good to Have

• Exposure to API testing (Postman, Swagger).
• Basic understanding of automation frameworks (Selenium, Playwright, etc.).
• Knowledge of travel-specific systems (Amadeus, Sabre, Galileo) is a plus.