Operations Specialist
Banjara Hills, Hyderabad, India
- Experience
- 3–4 years
- Employment
- Full-time
- Work mode
- Onsite
- Salary
- ₹4 L–6 L / year
- Deadline
- Apply by 1 Nov 2026
- Posted
- 2025-01-28
Required skills
| Skill | Experience | Level |
|---|---|---|
| Zoho | 2+ years | 0 |
| Marketing | 1+ years | 0 |
| CRM | 1+ years | 0 |
| API Integration | 2+ years | 0 |
| Import/Export | 3+ years | 0 |
| Deluge | 3+ years | 0 |
About the role
Befach International seeks a passionate Operations Specialist to manage our business processes using the Zoho suite of applications. We're looking for a long-term team member who is enthusiastic about driving growth and efficiency.
### Job Overview:
Streamline operations, enhance customer relationships, and drive growth using Zoho applications, including CRM, Campaigns, and Books.
### Key Responsibilities:
- Manage daily operations and customer relationships using Zoho CRM
- Implement marketing automation strategies with Zoho Campaigns
- Handle financial operations through Zoho Books
- Integrate and optimize workflows across Zoho applications
- Analyze data to improve operational efficiency
- Train team members on Zoho suite applications
- Develop standard operating procedures and implement automation
### Required Qualifications:
- Bachelor's degree in Business, IT, or related field
- 1+ years of experience with Zoho suite applications
- Strong analytical and communication skills
- Understanding of import/export processes
- Passion for operational excellence and process improvement
### Preferred Qualifications:
- Experience with additional Zoho applications
- Knowledge of Deluge scripting and API integrations
### Growth and Rewards:
We offer generous compensation based on performance and significant opportunities for career advancement, including potential leadership roles as we expand.