CPQ Support and Test Specialist

CPQ Support & Test Specialist

Experience: 4 to 10 Years

Location: Chennai (On-site)

To succeed in this role, we imagine that you:

• Have experience supporting business-critical applications and end users across sales and supply chain

• Possess strong troubleshooting, incident management, and analytical skills

• Have experience planning and executing functional and regression testing

• Bring a customer-oriented mindset and strong communication skills

• Are structured, detail-oriented, and able to manage multiple priorities

• Have experience working in agile environments and collaborating with development teams

• Advantage to have knowledge of Oracle CPQ, product configuration, pricing structures, and quoting processes

More specifically, you will be

• Managing and resolving daily CPQ incidents, user issues, and system errors

• Acting as the first point of contact for CPQ-related support requests

• Investigating root causes and coordinating issue resolution with developers and stakeholders

• Supporting user administration, access management, and system maintenance activities

• Planning, executing, and documenting test activities for new developments and releases

• Validating enhancements, bug fixes, and system changes before deployment

• Contributing to platform stability, quality assurance, and continuous improvement initiatives